America Needs You
ANY has ambitious goals to double the number of students served from 500 to over 1,000 by 2021 by launching new partner-based programs and strengthening and growing existing sites. In this growth phase, we are searching for a new Chief Operating Officer (COO) to serve as a strong daily leader and oversee ANY’s existing operations and build the systems and team to support future growth.
The COO will drive operational excellence across the organization, with a focus on talent, programs, and growth. Key responsibilities include building a strong team, driving program growth and quality, and overseeing the efficient operations of the organization.
Working in close partnership with the CEO, the COO will strengthen an effective and scalable operational model for ANY, further developing the systems and processes required for growth and deeper impact nationally. This is an exceptional opportunity for a hands-on and systems-oriented leader to play a significant role in realizing ANY’s strategic plan and strengthening its culture.
The COO will inform the CEO, and ultimately the Governing Board, of all operations and program activities and accomplishments.
Planning, Strategy & Growth
Collaborate with the CEO in driving vision and strategic planning, and serve as a thought partner
Translate strategy into operational plans and assess performance against goals on an ongoing basis
Launch new program sites (at least one new site per year) and recruit key program partners, including assisting in raising funds for new programs
In partnership with the senior staff, set annual national organizational priorities and program targets, and prepare ANY for its next strategic planning process
Establish strategic partnerships with relevant nonprofits, universities, colleges, corporations, and foundations
Collaborate with the CEO and CDO to work effectively with the Governing Board and serve as staff lead for relevant Board committees
People & Culture
Build a culture of high standards, focused execution, strong internal communications, and continuous learning
Develop long-term staffing model and ensure effective recruiting, training, and retaining of staff
Manage human resources, recruiting, staff professional development, and performance management
Coach leaders to inspire high-performing teams, address performance issues, and ensure a culture of excellence
Annually review with Finance & Administration Team (F&A) ANY’s benefits, HR processes, and vendors
Directly manage ANY’s program and operations team, as well as California Program Director
Operations & Systems
Drive operational excellence by standardizing processes and enhancing/establishing proper operational controls, procedures, and systems across all teams and functions
Collaborate with F&A to ensure ANY’s vendors, software, hardware and platforms support the organization’s growing needs
Collaborate with F&A to develop annual and multi-year budgets and ensure sound fiscal management
Work with General Counsel to ensure compliance with all relevant laws and business practices and review contracts, MOUs, and agreements
Audit and update organizational systems and policies regularly
Program & Evaluation
Create a data-driven culture with strong tracking systems and outcomes-orientation; champion data health and outcomes-driven decision making, as well as the rigorous use and full adoption of Salesforce
Oversee overall program design and implementation, and provide extra oversight and management for new programs
Work with sites to ensure ANY meets targets for recruitment, internships, and retention
Lead evaluation planning and activities, including when/if to work with an external evaluator, and champion program fidelity/quality
Oversee the creation and implementation of a national alumni strategy
Attend and contribute to Saturday professional development workshops and other program events
Additional projects and duties as determined by the CEO and Board.
Deep commitment to and familiarity with ANY’s mission
Minimum 10 years of experience in nonprofit program and operations, preferable including experience gained in a high-growth organization, with 8 years of supervisory experience
Experience in talent and performance management with a strong coaching skillset
Bachelor’s degree required, relevant advanced degree (MEd, MBA, MPA, etc.) preferred
Track record of growing an organization and launching new initiatives
Experience facilitating progressive organizational change and leading others to new levels of effectiveness and programmatic impact
Ability to operate as an effective tactical as well as strategic thinker
Tech-savvy, with a record of adopting new technologies, systems and processes to drive quality and efficiency
Exceptional communication and relationship building skills, and the ability to effectively interface with senior management, Board members, staff and stakeholders
Impeccable attention to detail
Experience with program evaluation and data management, and can point to tangible examples of reporting and program measurement and evaluation.
Experience with fundraising and/or fee-for-service
Ability to work during Saturday workshops (1-2/month) and travel 25% percent of the time to provide on-site leadership for multistate programs
Commensurate with Experience
Posting Expiration Date:
America Needs You