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Restaurant Supervisor with Sheraton Brookhollow
**MEMBERS ONLY**SIGN UP NOW***.
in
Houston
TX
USA
The position listed below is not with **MEMBERS ONLY**SIGN UP NOW***. but with Sheraton Brookhollow **MEMBERS ONLY**SIGN UP NOW***. is a private organization that works in collaboration with government agencies to promote emerging careers. Our goal is to connect you with supportive resources to supplement your skills in order to attain your dream career.Job DescriptionJOB DESCRIPTIONJob Title: Restaurant Supervisor Division: Food and Beverage Supervision Exercised: Restaurant employees, Banquet Employees, Room Service
employeesSupervision
Received: General Manager JOB SUMMARYThe Restaurant Supervisor is responsible for overseeing all aspects of banquets or events and will also have responsibilities as the Restaurant Supervisor which may include, but not limited to: supervising the day-to-day operations of the dining facility and the Room Service Department.JOB DUTIESSupervise, guide and direct
Restaurant/Banquet/Room
Service employees.Assist servers, bussers and hosts on the floor during all meal periods.Ensure that department goals are communicated, understood and met by Restaurant/Room Service employees.Ensure that Restaurant/Banquet employees/Room Service employees are trained on technical and service aspects of the job. (e.g., food or room preparation, customer service).Provide constructive feedback to
Restaurant/Banquet/Room
Service employees to help them to perform their jobs better.Accomplish restaurant Human Resources objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining
Restaurant/Banquet/Room
Service
employees.Supervise
daily restaurant and banquet operations, establishing and maintaining dining room and banquet policies and procedures.Monitor and inspect food and beverage deliveries.Inspect food and beverage outlets for proper storage, sanitation, security, neatness and rotation of inventory.Ensure that restaurant and banquet employees have the necessary resources to effectively perform their jobs. (e.g., supplies, equipment)Maximize bar profitability by ensuring portion control and quantities of preparation, minimizing waste, ensuring high quality of
preparation.Partner
with the Executive Chef/Restaurant GM/Manager to continually collaborate on the performance of the menu, both on guest feedback
profitability.Ensure
entire menu is available daily and hours of operation are strictly adhered to.Ensure that function rooms are set-up in accordance with customer satisfaction by supervising set-up staff and inspecting function room.Conduct function review with customer; adjust specifications as necessary and perform follow-up to ensure all details are correct.Ensure the timeliness of all banquet
activities.Collaborate
with General Manager/Manager on achieving financial objectives by forecasting, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions.Meet restaurant and banquet operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans, productivity, quality, and customer service
standards.Responsible
for Guest Satisfaction in terms of food and beverage, hospitality and service
standards.Responsible
for engaging the guests at every table with friendly dialogue.Provide a safe working environment by ensuring compliance with safety programs and Health Department
requirements.Establish
and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all
departments.Supervise
and reconcile cash controls for each shift in
attendance.Implement
recognition programs and celebrate
Restaurant/Banquet/Room
Service employees’ performance
contributions.Develop
and carry-out ideas and procedures to continuously improve the department’s
performance.Support
environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry. MINIMUM REQUIREMENTSHigh School graduate or equivalentMust have previous Food and Beverage supervisory experience in a similar environment.The ability to respond to inquiries, handle complaints and create a sense of satisfaction to employees and guests.Prior experience in culinary field or any similar combination of education and experience. Knowledge of safety programs and regulations.Read, write, and speak English fluently. Basic computer skills, including spreadsheets, word processing and email.Must have an unexpired Food Handlers Safety
Certificate.Experience
in meeting deadlines and multiple priorities of business demands as required. Possess basic knowledge of business contracts. Able to work with little or no supervision. Company DescriptionTake your stay to Greater Heights in Houston, minutes from the GalleriaWhether you are here for work or pleasure, we look forward to welcoming you to Greater Heights, Houston with true Texas hospitality.Stay in to enjoy our newly refreshed hotel with complimentary covered parking and in-room Wi-Fi. Step out and enjoy world-class Houston museums, dining and entertainment. Or hop on the complimentary shuttle with scheduled runs to the premium shopping of the Galleria Shopping Center. The George R. Brown Convention Center, the Texas Medical Center and other major business complexes are close by, making business travel effortless.

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