Associate VP Technology Solutions

Profile

Description

Humana's Care Delivery Organization (CDO) operates 158 primary care centers focused on senior care. It is within this mission that we leverage innovative technologies and excellent clinical care to improve health outcomes for our patients. CDO's presence continues to grow as new centers are opened and new partnerships with existing primary care practices are forged. We seek to build, coach, and elevate high performing technical teams who partner with clinical and operational experts to support our growth and continue to deliver a high standard of care to our patients. As a leader in our technology team you will be at the forefront of delivering solutions and services which positively impact many lives including those of our patients, our doctors, and the rest of our care team.

The Associate VP, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate VP, Technology Solutions requires an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide. AVP will have oversight and support of CDO and Conviva software and infrastructure includes EMR-centric automation, Help Desk leadership, operations, & development of new clinical capabilities.

Responsibilities

The Associate VP, Technology Solutions will lead a team of technologists who support the entire lifecycle of internally-developed and externally-sourced clinical support technologies including Salesforce HealthCloud, Genesys, RPA, ML, AI, Telehealth, and electronic medical records. Candidate will lead integration efforts through data transformation between disparate EMR systems, population health data management, Internet of Medical Things (IoMT), and other data rich analytical capabilities. Finally this leader will oversee help desk and other operational support channels to service doctors, nurses, and clinical support staff with use of capabilities for which the leader is responsible.

Required Qualifications


3-5 yrs prior experience; Healthcare Experience
6-8 or more years experience leading leaders of teams
2-3 yrs Leading transformations to Agile
2-3 yrs Responsible for entire SAFe Agile Release Teams
Possess 10 years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Bachelor Degree


Preferred Qualifications


Master's degree
Prior Payor or Provider Environment experience
Prior Healthcare Software experience
WAH- preference Eastern or Central Time zone


Additional Information

Scheduled Weekly Hours

40

Company info

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