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Job Details

Executive Director Home Health

Company name
Almost Family

Buffalo, NY

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Join a Leader in Home Care at Willcare - It's all about helping people achieve more!

Willcare is a proud member of Almost Family, a leading provider of home health nursing, rehabilitation and personal care services. Our Senior Advocacy Mission raises the bar with programs designed to achieve better outcomes for our patients. For over 30 years, we have developed a culture that fosters innovation, clinical excellence, and integrity.

Why consider choosing a career with us? Because we are committed to helping you achieve your goals. As a member of our Senior Advocacy Care Team, we are confident you will achieve more for your career with industry-leading specialty programs that enhance care and promote better outcomes for patients. You will enjoy the support of a progressive group along with great benefits, competitive pay, and flexible schedule options to fit your lifestyle. If a long tradition of world-class caring is important to you, consider joining our team. You'll feel right at home.


Responsible for the administrative operation of the Certified Home Health Agency and/or Long Term Home Health Care Program. Responsible for the direction and supervision of the staff. Ensure compliance with Agency Policies and Procedures and regulatory issues.


Interpretation and execution of the policies of the governing authority.

Analyze and organize clinical and administrative functions for branch.

Supervise, monitor and direct office operations to ensure compliance with Agency Policies and Procedures, as well as federal, state and local regulations.

Ensure employment of qualified personnel, evaluation of staff performance per agency policy, as well as proper orientation and ongoing in-service education programs for agency personnel; Responsible for the oversight of the delivery of care to all patients served under the Agency’s provider number.

Represent the organization with all referral source; physicians, and the community on an as-needed basis in conjunction with Community Relations Specialists.

Promote positive public awareness of the Agency through continuing education and positive relationships with local contracts.

Responsible for oversight of documentation that include starts-of-care and re-certifications, for appropriateness of care delivery and documentation requirements.

Provide oversight to the intake department to ensure that the supply of clinical resources match the intake of patients, and that patients are appropriate for home care services.

Participate in preparation of the annual budget. Monitor expenses, including wages, to ensure compliance with operating budgets.

Adhere to all standards as it relates to the Professional Advisory Committee (PAC) requirements, including, but not limited to, compiling and analyzing statistical reports, presenting to committee, and ensuring compliance with the quarterly meeting schedule.

Prepare cost report data as appropriate

Prepare statistical filing reports as appropriate.

Promote concept of Performance Improvement to all staff through training and program development.

Maintain and continue to grow Agency by expanding referral sources and developing / nurturing relationships with existing referral sources.

Participate in workshops, seminars and professional meetings as a service to the community.

Use and aggregate clinical and operations data for performance improvement activities.

Ensure that documentation and patient clinical records demonstrate compliance with agency policies and procedures and federal, state and local regulations.

Observe and ensure clients’ rights and confidentiality standards are adhered to.

Ensure the agency is compliant with all licensure regulations and standards.


Demonstrate a clear understanding of WILLCARE’s Mission, Purpose and Philosophy.

Adhere to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty.

Take initiative and responsibility for decisions as an individual and as a company. Exhibits commitment to personal and company-wide goals.

Participate in the ongoing development of competencies, capabilities, technology and the resources needed to achieve high standards of efficiency and effectiveness. Approach everything with the passion and desire to meet the highest standards.

Place needs of the patient first at all times. Care management and service delivery are developed with the goals of the patient’s healing and support in mind. Strive to deliver lasting value to our patients in the comfort of their home.

Strive to help lead the industry through vision, technology, innovation, and customer service.

Strive to make a difference in the lives of our employees, patients, and community. Encourage a positive environment and experience for co-workers and patients.

Treat employees, patients, and business partners with respect. Foster teamwork by trusting and supporting each other while encouraging collaboration at all levels of the organization.

Embrace diversity and demonstrate the ability to work together.

Promote a safe and efficient working environment by adhering to agency policies and procedures.

Maintain confidentiality of all agency and patient related information. Protect patient rights as defined in the patient Bill of Rights.

Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost effective manner.

Adhere to departmental and agency dress codes.

Communicate information effectively both verbally and in writing.

Attend and participate in staff meetings, required in-services, agency PI activities and other meetings as requested.

Utilize material, equipment and time in a safe, beneficial, and cost effective manner.

Organize workload to complete responsibilities in an appropriate and timely manner.

Observe infection control and standard precautions.


Perform other duties as assigned by supervisor.

If qualified, may perform direct and / or indirect patient care activities.


Directly supervises employees and carries out supervisory responsibilities in accordance with the agency’s policies and procedures, and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; evaluating performance; counsel employees when necessary regarding performance concerns; as well as addressing complaints and resolving problems.


Bachelor’s Degree, or related training and experience, in health services administration and at least one (1) year of supervisory or administrative experience in home health care or related health programs; OR a licensed physician with at least one (1) year of supervisory or administrative experience in home health care or related health programs; OR a Registered Nurse with at least one (1) year of supervisory or administrative experience in home health care or related health programs.

Five (5) years progressively responsible supervisory or administrative experience in health care

administration, management or supervision strongly preferred. Certified Home Health experience required.

Ability to demonstrate leadership, organizational and interpersonal skills.

Ability to interact with employees at all levels of the organization.


Almost Family offers a competitive salary and benefits package that helps safe guard your health and well- being, and provides savings options for you and your family. We offer the following benefits to full time employees: Medical, Dental and Vision Insurance

Life and Accidental Death Insurance

Voluntary Short-Term & Long-Term Disability Insurance

Flexible Spending Accounts (Medical & Dependent Care)

Paid vacation, sick days, holidays and personal time

401-k Retirement Plan


If you have a passion for seniors, a special place awaits you on our Senior Advocacy Team!

Apply for this job at

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Company info

Almost Family
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Company Profile
Almost Family, Inc. (NASDAQ:AFAM) founded in 1976, is a leading provider of home health nursing, rehabilitation and personal care services, with over 150 locations in 11 states. Almost Family, Inc. and its subsidiaries operate two segments: Visiting Nurse, or VN, which provides skilled nursing and physical, occupational and speech therapy services primarily to Medicare beneficiaries; and Personal Care, or PC, which provides custodial and personal care services. Almost Family's services are generally covered by federal and state government programs, commercial insurance and private pay.

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