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Job Details

Vice President Technology - Customer Experience Research

Location
Bloomfield Hills, MI

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Profile

7/31/2018
Vice President (Technology) - Customer Experience Research

Tracking Code 12709

Job Description
Who We Are

We help the biggest companies solve some of their biggest problems. We are everywhere: in 88 countries and counting. Our clients make the products and deliver the services you use every day, probably including the browser that led you to this posting, the beverage that is sitting next to you, and stores you shop all the time. Pick a sector and we are there, on the ground as trusted advisor to the worlds leading businesses on all matters relating to measuring, modeling, and managing customer and employee relationships. We are the recognized market, thought and technology leader in our field. Sound like the right place for your career? Share our passion. Share our success. And join us in being proud to be Ipsos.

Vice President

The Ipsos Customer Experience team is looking for a Vice President to join the team. The Vice President will oversee the planning, directing, and coordination of all market research projects associated with the programming team. They will be responsible for providing technical, functional, and strategic leadership for applications development and across the team.

Essential Job Functions include:
- Manages a staff of 30 Information Systems professionals, including a Quality Assurance team.
- Responsible for the continuous maintenance and improvement of our existing products.
- Oversees all aspects of the Customer Experience teams new product development.
- Provides leadership, including communication, prioritization, and decision-making activities to optimize performance.
- Prioritizes and allocates projects and resources with the assistance of directors, architects, and managers.
- Participates in the strategic decisions about technology, definition, and implementation of the software products.
- Participates and advises in the evaluation of potential new EFM/Software solutions.
- Recruits, develops and retains individuals with skills, attitude and experience.
- Responsible for performance feedback, reviews, and development of the team.

Competencies and Experiences:
- Bachelors Degree and Min 10 years experience.
- Experience in market research is preferable, especially strong skills in Customer Satisfaction, Loyalty, Quality, Branding Research as well as Product Design and Development.
- Proficient in Market Research reporting systems, including tabulations, EFM, SAS, SPSS, Excel based, Quantum, etc.
- Experience in managing a large team.
- Interpersonal skills and report writing skills
- Effective time and project management
- Communication skills - both verbal and written
- Ability to work under pressure
- Participate in client presentation as needed

Ipsos Makes a Difference

Our people see to that. We attract the best talent and serve the best clients. Ipsos offers a dynamic work environment where your talents are nurtured and your skills are enriched. We encourage initiative, innovation and risk-taking to further develop our business and our people. We are enthusiastic, confident and results oriented which is why our clients come to us. Thats what makes us proud to be Ipsos.

How to Apply

Interested in joining a premier organization committed to satisfying our clients beyond their expectations? Please submit a detailed resume by clicking the Apply button below. Those interested are encouraged to apply as soon as possible.

Ipsos is an Equal Opportunity Employer. We thank all applicants; however only those short-listed for an interview will be contacted.

Job Location Bloomfield Hills, Michigan, United States

Company Location US - Bloomfield Hills-Enterprise 450 (********)

Company Location Description US - Bloomfield 450

Department IS (09904)

Position Type Full-Time/Regular






Job Type

Permanent





Job Reference

3d6143495f68016



Job ID

20357222













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