The Travelers Indemnity Company.
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
As member of the Business Insurance Strategic Planning & Execution (SP&E) leadership team, contributes to the business's financial and operational performance by applying a comprehensive understanding of the commercial business, strategy, and program management expertise to ensure development of appropriate business strategies and execution of related critical business initiatives. The VP, SP&E facilitates the development, management and delivery of large and complex business and platform programs and projects that support achievement of Business Insurances (BI) strategic goals. This position is responsible for facilitating development of long-term business strategies and establishing strategic alignment and deployment of program and portfolio management standards, methodology, tools and resource deployment and organizational change management methodology. Through direct and indirect means, the VP, SP&E will mentor and develop teams responsible for program management, providing thought-leadership and disciple excellence. In addition, this leader will partner with the businesses on strategies that are shared across business unit groups, or more broadly across Business Insurance. Building collaborative relationships and partnerships across the various business units is critical to the success of this role. This position leads a team of resources (in some situations matrixed resources) aligned to the business. Reports to the head SP&E.
This position will have responsibility for Business Insurance Workstation. Build and maintain valued business partner relationships with Business Unit Leaders and enterprise functional partners across BI, Operations, Technology. Facilitates the strategy development and management process at the Business Unit level and translates into execution roadmaps and plans. Leads the design, build and implementation of key initiatives in the BI Core Strategies. Work with project sponsors, business leads and subject matter experts to scope initiatives and deliver stated benefits/objectives. Develops and manages the processes and metrics necessary to assess business implications, identify resources, monitor financial and organizational implications of decisions and communicate decisions to appropriate audiences. Manages a governance process that provides the right level of discipline and oversight to ensure changes implemented consider organizational implications and optimize appropriate resources. Ensures initiatives are aligned to strategy and business priorities across business unit/market as well as across BI shared capabilities. Responsible for leveraging best practices and standards in delivery and strategic execution management with focus on core capabilities of: program and project management, business analyst and business configuration, QA Testing/Centers of Excellence, program and change management-communication, and business readiness planning. Serves as overall liaison with business sponsors and executives. Establishes processes, measures, and metrics to ensure continuous feedback loop that track progress against goals. Oversee schedules at risk, communicate and mitigate risk to stakeholders, and ensure teams have appropriate support to meet goals. Secure and aligns resources and understands interdependencies of projects, impacts.
10 years of progressively responsible experience in an IT/Business/Program Management environment. Insurance or financial services industry experience strongly desired.
Leadership: Proven ability to lead change and transformation efforts in a complex environment. Personally accountable and decisive leader. Proven experience in effectively coaching, mentoring and utilizing key Performance Management principles. Builds team morale and utilizes motivational techniques to inspire others. Proven track record with hiring, identifying and developing top talent. Technical Knowledge: Broad experience and proven expertise in portfolio and program management discipline and organizational change methodologies. Understands SDLC and various methodologies (waterfall, iterative, agile). Planning/Project Management: Defines and operates within parameters using Traveler's Project Management Methodology with Flexibility to merge different methodologies in accomplishing collective goals. Ability to create, manage and communicate integrated plans/multi-year roadmaps, works with the business to create and drive a solid business case for all initiatives. Strategy Development: Considers a broad range of internal and external priorities when solving problems and making decisions. Ability to create strategies and translate them into specific, actionable goals, objectives, and responsibilities. Synthesizes information from wide range of sources to identify trends, opportunities and recommend sound business strategies. Ability to translate strategy into actionable roadmaps and plans. Relationship Management: Effectively manages relationships with business partners across matrixed business units throughout the enterprise. Demonstrated ability to build strong relationships with diverse groups of people at all levels in both IT and business areas. Easily gains respect and trust from others. Strong ability to gain stakeholder support. Navigating the enterprise to ensure issues are resolved appropriately and needs are met. Communication/Facilitation Skills: Excellent written and oral communications. Demonstrates strong presentation skills. Highly effective facilitation skills within small or large group settings. Successfully collaborates within team and throughout organization to bring together desired results. Strong ability to communicate effectively with executive leadership. Strong ability to influence outcomes by clearing articulating needs and demonstrating benefits in an effort to gain buy-in. Skilled at negotiation; especially at times of conflict. Financial and Risk Management Skills and Ability: Experience with sensitive information access. Cost management experience in providing input and/or driving an organizational annual planning and budget process. Ability to access, develop and manage a process for business case development and realignment of project needs as necessary. Provides significant contribution to the definition and monitoring of benefit metrics during delivery Utilizes contingent management expertise in proactively identifying changes required for projects to eliminate the need for invoking conting.
Bachelor's degree required.
Travelers is an equal opportunity employer.
The Travelers Indemnity Company.
Website : https://www.travelers.com
In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry.