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Job Details


Norfolk, VA

Date Last Verified
Jun 13,2018

Posted on
Jun 12,2018

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OverviewnA highly respected corporate law firm with several locations throughout Virginia is seeking a highly qualified Chief Information Officer to be based in our Norfolk headquarters. The individual will manage a department that includes six individuals consisting of a Systems Engineer, an IT Software Manager, a Training and Development Manager, an IT Support Coordinator and Computer Support Technicians.nResponsibilitiesnn Develop and implement strategies firm-wide to maintain systems, government compliance requirements, and security features required for the success of the firm.n Continually evaluate the hardware and software available to attorneys and staff for potential upgrades and problem resolution.n Manage and train staff in the Information Technology department to ensure excellent internal client satisfaction with prompt and courteous service and recruit and hire new staff as needed to maintain excellent service and performance standards.n Maintain a reliable disaster recovery plan, back-up procedures, and controls for all systems.n Monitor and continually evaluate risk and security measures to prevent threats to systems and data.n Oversee hardware and software training for new and current attorneys and staff to ensure efficiencies throughout the firm.n Prepare the annual budget for maintenance of current systems and capital improvement projects.n Work with vendors to review agreements and negotiate contracts for support, licensing, and services.n Maintain up to date HIPAA and Technology Use Policies and oversee the training of all staff relative to compliance with such policiesn Participate and provide a vital role on the Hurricane Preparation and Recovery Team and Technology Committee.n Interface with the firmu2019s Executive Committee, Chairman, Director of Administration and Technology Committee, as appropriate, to provide advice, recommendations, proposed budgets and implementation strategy on key technology initiatives as well as to provide leadership and forward thinking in identifying best in class solutions to meet the firmu2019s technology needs.n 25% Travel to office locations on Southside and Peninsula. Will also be required to attend conferences and specialized system/software training.n Strive to maintain system uptimes that are best in class, properly and timely communicate to attorneys and staff with respect to system outages and correction plans, and implement proper strategies for emergency failover of operating systems.nnQualificationsnn 10 or more yearsu2019 experience in information systems and technology with at least 7 years in a management/supervisory capacity.n Bacheloru2019s Degree in an IT or business related field is strongly preferred. A Masteru2019s Degree related to technology or MBA is beneficial.n Law firm or professional services experience is highly desired.n Knowledge of all of the following systems is preferred: Elite 3E, Windows 10, Citrix, Citrix Netscalers, MS Office 2016, Legal Bar, iManage, 100% Virtualized VMWare Environment, Hosted Primary Data Center, Palo Alto Firewalls, Cisco VOIP/SIP, Windows Server 2012/2016, Exchange 2016, Trinti SAN, Vectra, IntApp Wallbuilder, Riverbeds and Videoconferencing.n Strong leadership skills with proven ability to properly manage major software and hardware projects including upgrades and to maintain a cohesive, service oriented and committed IT support team.n Excellent interpersonal, written and verbal communication skills are required.n Microsoft certification preferred. Information technology or project management certifications are advantageous.nnCompetitive salary and comprehensive benefit package. Relocation for out of the area candidates will be considered. Benefits include medical, dental, life insurance, 401(k)/profit sharing, paid time off, short term and long term disability.

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